Collaborate Right Inside Your Social Inbox
Sprout’s Smart Inbox makes it easy for your team to effortlessly manage your Social communication so you never miss a message that matters to your business.
Manage the Inbox Together
Mark messages complete & hide them from the Smart Inbox, allowing real-time collaboration & seamless team transitions.
Assign & Manage Tasks
Route messages to the appropriate people or departments. See who is online and available to respond immediately.
View Live Activity Updates
With activity updates directly in the inbox, everyone knows what everyone else is doing at any given point in time.
Follow the Audit Trail
See who on your team has replied to, tasked or marked a message complete with team attribution.
Customize Sprout to Fit Your Team’s Needs
Flexible Account Structure
Account owners keep full control of their social profiles with the flexibility to add and remove team members as needed—without ever having to share company passwords.
Users can be given publish, draft, or read-only access to selected profiles—defining how they can use and interact with the application.
Visibility Across the Organization with
Team Collaboration Tools
Context is critical to building lasting customer relationships. View the actual customer relationship—not just their social profile—with a complete conversation history and shared customer records for each specific contact.
Team Content Calendar
Sprout's shared content calendar gives you a comprehensive view of scheduled content for all social channels across your entire team. View the entire month or drill down to activity on specific days. Review drafts, make changes to scheduled posts and add content where needed.
A Powerful Platform for Social Collaboration
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