- Assign Tasks Route messages to appropriate departments and see who is available to respond on the spot.
- Live Activity Updates Never duplicate efforts when responding to a customer with our real-time collaboration features.
Flexible Account Structures
Account owners keep full control of their social profiles with the flexibility to add and remove team members as needed— without ever having to share company passwords.
Records with the Team
Don’t duplicate efforts. Track the communication history and share valuable customer notes with your team.
More Team Features
Team Content Calendar
Sprout’s shared content calendar gives you a comprehensive view of present and future content scheduled for all social channels across your entire team. Use the team content calendar to review posts, make changes to the existing schedule, and add content where you need it.
When managing tasks, you’ll have complete visibility of assignments on an organizational, team, or individual level. Review new and completed tasks to efficiently track and manage everyone’s workflow.