On-demand webinar

The Social-First Customer Journey

In 2025, the attention economy is the economy. Join our 60-minute virtual event and Q+A to maximize every touchpoint in your social-first customer journey. We’ll share actionable insights from our latest data report so you can accelerate business results and prove ROI with total confidence.

Winning in the age of social: The next era of engagement

Be the first to preview Sprout’s customer care advancements so you can boldly differentiate your business and proactively foster customer loyalty to your brand.

Automation for care teams
Real-world tips from care leaders
Proactive brand safety

Guest Speakers

Hear from Sprout customers with innovative, social-first strategies

Guest Speaker

Head of Social Media at Talkdesk, Jordan Tennenbaum is a social media marketer with 10+ years of experience in B2B SaaS and currently works in the CCaaS space. With a background in sales and AI, he has mastered top-filling funnels with high quality leads from social media. Jordan is an expert at leveraging AI through engaging video content, powerful employee advocacy, and executive-level thought leadership.

Jordan TennenbaumHead of Social Media @Talkdesk

Guest Speaker

Megan Cottongim is a strategic storyteller and social media leader who believes in the power of people, purpose, and platforms to drive real change. Currently serving as Social Media Director at United Way Worldwide, she leads their global social media landscape to deepen connection, reflect our shared humanity, and show people how to help and how to get help. With experience in agency, tech, and nonprofit, Megan specializes in human-centered content, brand voice, and real-time response that builds trust and inspires action.

Megan CottongimSocial Media Director @ United Way Worldwide