Sprout Social Customer Trainings
Welcome to the Sprout Social customer training page. Become a Sprout expert by viewing the on-demand videos below or signing up for live training sessions.
Welcome
Sprout Social's free customer training course consists of six on-demand videos. These sessions will teach you how to use the Sprout Social platform to build your cross-channel publishing calendar, optimize your Smart Inbox, and interpret impactful social data points. Once you’ve completed the training, we’re confident that you’ll walk away with expert knowledge of Sprout and how you can use it to effectively manage your customer and client relationships.
We also offer live training sessions. If you'd prefer to attend those sessions, our Sprout experts will be on hand to answer any questions you have during and after the trainings. Register below.
Intro To Sprout
Duration: 52:33
Learn how to easily create and publish content, efficiently engage with your audience on social and explore the platform’s powerful reporting features.
Smart Inbox
Duration: 43:23
Learn how you can engage on social more personally and effectively with Sprout Social’s Smart Inbox.
Publishing Content
Duration: 45:15
Learn how to compose and schedule messages, manage your calendar, curate content and more.
Team Collaboration
Duration: 44:36
Learn how team tools and workflow management features like tasks, tagging and message approval simplify team collaboration.
Analyze Performance
Duration: 50:00
Learn how to customize reports, what data is available through Sprout and how to leverage reporting in your social strategy.
Mobile Application
Duration: 15:40
Learn how the mobile app differs from the desktop experience, including how to publish content from your mobile devices.
Message Tagging
Duration: 41:52
Learn how organize and report on social messages by theme, unlocking the potential of campaigns.
Asset Library
Duration: 32:33
Learn how to store, organize and send images, videos and text using Sprout’s Asset Library.
Mistakes to Avoid
Duration: 15:40
Learn how to avoid the top 10 mistakes new customers make in Sprout Social!
Additional Resources
Need to increase your knowledge or learn even more about Sprout Social? Check out the resources below to further expand your social media management expertise!
Resources
From recorded webinars to case studies, click here to view a variety of resources available for ongoing training and education.
Sprout Social Insights
Visit our blog for ongoing insight, tips and tricks and industry trends.
Sprout Social Index
Read our most recent Sprout Social Index, a report dedicated to keeping up with social’s changing landscape.
Product Updates
We’re constantly working to update our product. Learn more about Sprout Social’s latest features and functionalities.
Login Required
You must be logged in to your Sprout Social account to begin as the Sprout Social Certification is intended for our customers. Please click below to login.
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