Thirty-two percent of internet users are on Instagram, according to PewResearch Center’s Social Media Update 2016. What is especially significant here is half of Instagram users are on the network daily.
We’ll break down the three steps for selling on Instagram and then examine some strategies from top brands. Click below to jump to each step:
Should Your Business Be on Instagram?
Take a look at your current and desired customer demographics.
Do they match up to the users who are on Instagram?
- Women (38%) are more likely to use Instagram than men (26%)
- 18–29-year olds make up 59% of the users
There are many types of businesses who are succeeding at Instagram sales. These include online-only businesses, brick-and-mortar restaurants and service-driven agencies.
B2C Businesses Succeed
One 2016 social media marketing report found that of the brands on Instagram, 51% are business to consumer (B2C) while only 33% are business to business (B2B).
In the example above, Department of Brewology sells directly to customers online and sometimes through wholesale accounts. They showcase their prints being used in their customers’ homes and shops.
If you sell your products or services directly to customers, whether it’s online or in-store, Instagram could be an ideal platform for you.
Physical Products Perform Well in Photos
Of the best-performing posts on Instagram, 65% of them feature products and 29% feature a brand ambassador or influencer.
Ending 2016 the best way possible. Woke up to my favorites 👨🏻👶🏻🐶🐱 and then took a leisurely stroll with them around the neighborhood. Over on the blog I'm sharing a new post (link in bio) on how I plan to make a few changes and make 2017 the best year yet! http://liketk.it/2q15l @liketoknow.it #liketkit
New Zealand shoe company Allbirds uses fun backgrounds to introduce new products. Their customers are equally as into creating imaginative photos that feature their shoes.
The visual and interactive nature of Instagram’s platform is suited for product-based businesses.
1. Decide on Your Sales Metrics
The first part of putting your sales strategy together is to identify the metrics. Your goal is to increase your sales, but you’ll want to assemble several metrics to help you determine that you’re on the right track.
- Sales: Keep track of your overall sales.
- Referrals: Web analytics tools like Google Analytics will help you note down what your current referral rate for Instagram to your website is.
- Conversions: The same web analytics tools, if paired with your store, will also display how many of those visitors purchased a product.
- Product or landing pages: If your product or service is more high-end, sometimes your initial sales goal is only to have customers click to the product page.
Check out this post to learn more about how to calculate your social media ROI.
2. Set Your Profile up for Sales
The second step in selling on Instagram is creating a profile that is intentionally for sales. This includes having clear information in your bio, a direct link to your store and a profile photo that is on-brand.
Handmade Sam*Made clearly states her work and products in her bio. She also includes contact information for inquires and an Instagram-specific landing page.
The Dewdop Mini & Bulbosa Air Plant. This is one of my favorite pairings. And bonus, the Bulbosa air plant is the most chill plant ever. It only needs to be misted 1-3 x / week, and thrives in little to no light. Both of these are available in my shop – and the Bulbosa in stock are unbelievably beautiful right now. 🌿🍃💚
3. Craft Content That Speaks to Your Audience
Investing in either a high-quality camera or a photographer is important if you’re trying to make your images stand out from the rest of the feed.
According to a Curalate study of image features across 8 million Instagram photos, the following components shine out among the rest:
- Single-dominant hue
- Lighter images (they have 24% more likes than darker images)
- Less-busy background (referred to as “bokeh” in photography terms)
But all the above aside, creative photos still win for grabbing your audience’s attention.
Lots of you snapping + tagging me in pics of your clutches you got for Christmas!!! YAY!!!!! Looks like @hazel_and_bean already had the perfect outfit for hers. 🌮🌮🌮 (If there wasn't one under you tree, there's still some time to use that Christmas money and snag this one before it's gone! Link at @shopstudiodiy!) #cantclutchthis
When testing out new content, you can use our Instagram analytics report to find out which posts performed best.
See What Top Brands Are Doing for Instagram Sales
There are multiple strategies for increasing sales through Instagram. We sorted through a variety of brands on Instagram to bring you some inspired tips.
Track Sales Through Shortlinks
Homepolish is a service-based business, connecting aspiring home decorators to interior designers. The company uses its Instagram account to showcase their designers’ work and oftentimes links to specific blog posts for certain photos.
The above photo caption directs users to visit the link in their profile, which leads them to the blog post. The perk here is that customers who are intrigued or interested in learning more have the ability to do that.
Just like when you use bit.ly or other custom shortlinks for Twitter, you can do the same for Instagram. Instagram does not hyperlink in captions, so the workaround is to direct people to the link in your profile.
With Sprout Social’s integration with Bit.ly, you also have the ability to check important data on your shortlinks used in social media posts. We even give you the chance to shorten links directly from our compose window to avoid the back and forth between sites.
Shop the Feed
This tactic is not just for companies. It also works well for fashion bloggers like Lyndi Kennedy.
A sweet little ❤️ Day look comin to the blog soon!! || you can shop now by clicking the link in my bio!! Or get details delivered to your inbox via http://liketk.it/2qkeO @liketoknow.it #liketkit #ltkunder100 #ltkitbag #ltkstyletip #outfitoftheday #outfitinspo #ootd #ootn #ootnmagazine #ootdmagazineh
Lyndi uses LIKEtoKNOW.it in her posts. The above post is connected to the below landing page, making it useful for fans to know the products.
It works like this:
- A fan connects their Instagram account to the service
- When the fan likes a photo, the like is recorded
- The fan can then visit the service to see which products were part of the photo
On a related note, Instagram is currently working on shoppable posts. It’s a new feature that’s being tested on a select number of retailers.
Showcase Objects in a Lifestyle Photo
Instead of the standard stark-white background found in many product photos, opt for photos that showcase objects in a lifestyle photo. For example, if your product is a drink, show someone enjoying the drink rather than taking a photo of the can.
Warby Parker is an excellent example of a lifestyle brand. In their Instagram feed, you’ll see photos of their products, but you’ll also run across posts that reflect their fun and colorful personality.
What good are glasses if they're all smudged up? Luckily our Lens Cloth Trio can help with that—and much more. Check out our story for a few ways to re-purpose your lens cloths 😉 Pro-tip: if you check out using Apple Pay on our site or in our app (between now and December 19!), we'll send you a set of them for free!
The easier it is for a customer to picture themselves using your product, the easier it will be to sell to them.
Integrate User-Generated Content and Humor
Various Keytags is a simple company. It creates custom keytags for the everyday person. Their Instagram feed is a portfolio, showcasing creative keytags that their customers have come up with. In between their customers’ photos, they also like to inject their own quirky sense of humor.
This particular sales tactic helps you recognize your customers while still keeping your brand voice intact. Learn more about how to integrate user-generated content in your social media strategy.
Use Branded Hashtags
To keep track of your customers’ photos, encourage a branded hashtag. This is especially helpful for businesses who only sell online. Passion Planner’s customers like to be creative with their planners.
The company showcases the most inspiring ones in their posts, which then leads to creating an Instagram community filled with your biggest fans.
#PLANNERTIP! 📓✏️❤️ – Having a rough day? 😞 Use the blank pages in the back of your Passion Planner to list all the things you can do to help cheer you up! 😊 – Whenever you’re upset you always can turn back to this page for some positivity! 👍✨ – Tag a friend that would love to take advantage of this tip! ❤❤❤ – #passionplanner #plannerhack #plannercommunity #pashfam
In the above post, Passion Planner starts off with a #PLANNERTIP and ends it with several a few branded hashtags.
The #passionplanner hashtag alone boasts nearly 60,000 posts.
Once you have a solid Instagram community, your sales will begin to reflect the social numbers.
Selling Indirectly on Instagram
For a number of companies, like restaurants or high-end retailers, Instagram is used as a tool to expand their brand’s visibility.
Sales aren’t directly attached to Instagram but they can be indirectly linked in a few ways:
- For restaurants, track where reservations come from
- For bars, offer Instagram-only specials
- For services, tell a visual story of how you’ve helped a client
The below examples are from brands who use Instagram for exposure.
There are a variety of tactics you can take toward selling on Instagram no matter what your products or services might entail. The best approach is to first decide on your sales metrics, then set your profile up for sales and finally create sales-worthy content.