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- Social Media Analytics
- What’s Next
How marketing business intelligence empowers you to reach your customers
Published on September 19, 2023 Reading time 7 minutes
Categories
- Customer Care
- Marketing Disciplines
How 7 brands use customer marketing content strategies to deepen audience connection
Published on September 14, 2023 Reading time 12 minutes
Categories
- All Industries
- Experience Level
15 ways to use social media for education
Published on September 6, 2023 Reading time 10 minutes
Categories
- Customer Care
- Customer Experience
How to build customer relationships with social media
Published on September 4, 2023 Reading time 8 minutes
Categories
- All Career Growth
- Customer Care
Customer service reports: What they are and tips for building them
Published on August 24, 2023 Reading time 11 minutes
Categories
- Customer Experience
- Social Listening
Conversational analytics: How to use social listening for brand insights
Published on August 22, 2023 Reading time 7 minutes
Categories
- AI Marketing
- Digital Transformation
AI ethics: How marketers should embrace innovation responsibly
Published on August 21, 2023 Reading time 7 minutes
Categories
- Finance & Banking
- Social Listening
For financial services brands, social media is a risk mitigation friend—not foe
Published on August 16, 2023 Reading time 5 minutes
Categories
- AI Marketing
- Technology & Software
How named entity recognition (NER) helps marketers discover brand insights
Published on August 15, 2023 Reading time 6 minutes
Categories
- Social Listening
- Social Media Analytics
5 stories that showcase social data’s rising influence on business success
Published on August 15, 2023 Reading time 6 minutes
Categories
- Case Study
- Customer Care
Good connection: How Boingo Wireless seamlessly switched to Sprout Social
Categories
- Social Media Content
- Social Media Marketing
3 ways to adapt content for the era of social media entertainment
Published on August 3, 2023 Reading time 7 minutes
Categories
- Branding & Creative
- Social Media Content
Are static posts making a comeback?
Published on July 27, 2023 Reading time 6 minutes
Categories
- Corporate Communications
- Social Listening
Why it’s time to break up with your biannual brand survey
Published on July 26, 2023 Reading time 7 minutes
Categories
- Social Media Content
- Social Media Marketing
8 tips to boost your video conversion rate
Published on July 19, 2023 Reading time 6 minutes
Categories
- Customer Care
- Social Media Management
Social CRM: How (and why) to manage customer relationships on social
Published on July 17, 2023 Reading time 6 minutes
Categories
- Review Management
- Review Sites
How to ask for reviews effectively [+ examples]
Published on July 10, 2023 Reading time 9 minutes
Categories
- Instagram
- Social Media Content
47 Instagram hacks every marketer needs to know
Published on July 6, 2023 Reading time 18 minutes
Categories
- Social Listening
- Social Media Analytics
How to collect and mine your social media data for growth
Published on July 6, 2023 Reading time 10 minutes
Categories
- All Industries
- Experience Level
How to analyze customer reviews for brand insights
Published on June 27, 2023 Reading time 6 minutes