Monitor & Engage with Instagram Mentions in the Smart Inbox
You can now see and engage with messages containing @mentions of your profiles in the Smart Inbox. These messages include any time your profile is @mentioned in a publicly available comment or caption. Mentions can be accessed on Sprout’s web, iOS and Android apps.
Note: This feature is supported for Instagram Business Profiles only. Learn how to convert and reconnect your profile as a business profile here.
- From the Smart Inbox, select one or several Instagram profile(s) from the Profile filters in the right bar.
- Select the Mentions Instagram message type filter. You’ll now begin to see messages in which your profile was mentioned in the comment or caption.