Collaborate With Your Team
Date & Time
This training will focus on team collaboration around social engagement using Sprout’s CRM, Tasking, and Helpdesk features.
You’ll learn how to:
- Manage full customer records for your audience across your team
- Task messages to team members to make sure no messages go unanswered
- Use the Helpdesk Integration for easy communication and resolution of customer issues
- Measure team performance and task lifecycle metrics