Now that Facebook Pages support threaded comments, the social network has updated its API to help brands better monitor and respond to replies. Facebook began [...]

At the core of any social media strategy is building an engaging community. As community managers, this can be done in a variety of ways, [...]

It’s Facebook Friday — each week we’ll offer one tip for leveraging Facebook to increase customer awareness of and engagement with your brand or business. Privacy is [...]

After eight years, Facebook is finally giving members the ability to edit their comments. One of the most frustrating parts of commenting on Facebook is [...]