• Customer Care
  • Twitter

Customer Service Via Twitter: The Basics

This post is part of our Twitter for Business: Fundamentals Series. Twitter has greatly changed the landscape of customer service. Depending on the nature of your business and the tech-savvy-ness of your customers, Twitter could…

  • Facebook
  • Google+
  • Twitter

Social Media Tips: Distributing messages across networks

Social Networks are becoming increasingly specialized. Considering we’re not all marketing managers, it’s important to recognize which networks you should be focusing on. With so many choices, limiting yourself can often be seen as reducing…

Friends
  • Twitter

Finding Your First Friends on Twitter

This post is part of our Twitter for Business: Fundamentals Series. There are two types of people – those who get the incredible value of Twitter, and those who haven’t got it yet. The difference,…

Naming Twitter Accounts
  • Twitter

Naming Your Twitter Accounts

This post is part of our Twitter for Business: Fundamentals Series. When you create a new Twitter account, you’ll need to choose two names in your profile, both are used a little differently and both should…

  • Twitter

Sprout Social v1 is Official!

Over the past week we’ve quietly rolled out the new release of the Sprout Social SRM Platform – built from the ground up to help businesses and professionals leverage the massive potential of social networks…

Twitter Choosing an Avatar
  • Twitter

Choosing A Twitter Avatar

Like most social networking sites, your Twitter profile will include a small photo (often called an Avatar) which will accompany messages you send, friend requests and appear anywhere your profile is shown. Often times your avatar…

Twitter terms and definitions
  • Twitter

The Basics: Twitter terms and definitions

This post is part of our Twitter for Business: Fundamentals Series. The Twitter world is a community with its own language.  As a result, you may encounter a variety of terms you may not yet be…

Writing an Exceptional Twitter Bio
  • Twitter

Writing an Exceptional Twitter Bio

This post is part of our Twitter for Business: Fundamentals Series. Aside from your photo (avatar) and your latest tweets, you bio line is the piece of information most people use to determine if you will…

Twitter Strategy
  • Twitter

Identify the Right Twitter Strategy for your Business

This post is part of our Twitter for Business: Fundamentals Series. As you begin (or continue) to use Twitter for your business, you’ll want to develop a strategy for how your accounts are represented and managed.…

Facebook Places - iPhone
  • Facebook

A Local Business Guide to Facebook Places

In case you haven’t heard the buzz, seen the trending topic on Twitter or noticed “check-ins” from your friends on Facebook, the internet giant recently launched Facebook Places – and it’s a big deal for…

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