Customer Service
The Ability to Edit Facebook Posts Is Now Being Tested
Some Facebook members are now able to edit the posts they’ve shared on the social network. Although the ability to edit comments has been around [...]
What a New Look for Threaded Replies Could Mean for Your Followers
It appears that Twitter is testing a new look for messages and replies on its website. It’s far from a major change, but it could [...]
How to Generate and Use Sprout Social’s New Team Reports
Data is essential for understanding how your company is performing on social media networks, and Sprout Social is making it even easier for your business [...]
How Day Translations’ Social and Customer Service Teams Work Together
As more and more people are using social media as a means to communicate with their favorite brands, the lines are becoming increasingly blurred between [...]





